Careers
Interested in an "unconventional" consulting experience with a boutique firm, helping nonprofits achieve their mission? OneTenth is a registered Salesforce consulting partner and we're looking to build out our team with experienced Salesforce consultants in the nonprofit sector, who are committed to building and implementing solutions in responsible ways and through a lens of equity. If you believe you are qualified for any of these positions, please send us a resume (and anything else you’d like to share) at info@onetenth.consulting with a subject heading of the role you are applying for. Also, please indicate whether you are interested in part-time, full-time and/or contractor roles. Full-time role include benefits such as medical, dental, vision, and PTO. Hope to hear from you soon!
~ The OneTenth Team
Business Analyst
As the Business Analyst, you will work directly with end-users and key business stakeholders to gather requirements and make recommendations based on an understanding of Salesforce, NPSP,
the broader Nonprofit Cloud suite of products, and commonly used apps by nonprofits on the AppExchange. Activities may include leading requirements workshops, documenting notes, documenting requirements, high-level data modeling, data mapping, and translating business requirements to the technical team.
Requirements:
At least 3-5 years of Salesforce Consulting experience in a consulting or Business Analyst role, preferably in the nonprofit sector.
Strong understanding of Fundraising, Grants, Program Management, and Case Management processes
Strong understanding and execution of reporting within the Salesforce platform
Understanding of the Nonprofit Success Pack (NPSP) is a must
Experience with project management methodologies (agile/scrum, waterfall, etc.)
Experience working with end-users and stakeholders to gather requirements and translate them into technical solutions
Ability to work with a project team of Developers and Administrators
Ability to create technical documentation
Experience working with vendors and managing vendor relations
Excellent communication and time management
Salesforce Administrator and Nonprofit Cloud certifications are preferred, but not required
Solution Consultant
As the Solution Consultant, you will work directly with the project manager and business analyst to translate business requirements into technology solutions. You will leverage your knowledge of the Salesforce platform and complementary products in the Salesforce ecosystem to address requirements and solve challenges for our clients.
Activities may include configuration, researching/analyzing/testing 3rd-party apps, installing 3rd party apps, testing configurations/customizations, creating reports/dashboards, high-level data modelling, data mapping, and loading/updating data via Dataloader.
Requirements:
At least 3-5 years of Salesforce consulting experience, preferably in the nonprofit sector
Strong understanding of Fundraising, Grants, Program Management, and Case Management processes
Strong understanding and execution of reporting and dashboards within the Salesforce platform
Ability to work with a project team of Developers and Administrators
Understanding of the Nonprofit Success Pack (NPSP) is a must
Proficiency with APEX Coding and Visual Force page development is preferred, but not required
Comfortable analyzing and testing out add-on Salesforce features and AppExchange products
Salesforce Administrator and Nonprofit Cloud certifications are preferred, but not required
Excellent communication and time management
Proficient with configuring lightning pages
Proficient with configuration and declarative customizations using validation rules, workflow rules, process builders, and flows
Proficient with the NPSP Data Import template/object
Proficient using Dataloader
Ability to create technical documentation
Technical Architect
As the Technical Architect, you will own the overall solution delivered to the customer, which includes reviewing design elements and signing off on the overall technical design. The Technical Architect will be responsible for ensuring that the system accurately meets the defined expectations of the business, ensuring that Salesforce design and development best practices are in place. The Technical Architect will…
Provide implementation guidance during evaluation of a business requirement to determine configuration, customization, integration or third party product needs.
Estimate the level of effort to implement an enterprise-level solution.
Lead the technical delivery of Salesforce implementations and integrations. This will involve direct development and/or overseeing other developers.
Requirements:
At least 3-5 years of Salesforce technical architect/technical lead or developer experience, preferably in the nonprofit sector
Experienced with building integrations with Salesforce (using the REST API, SOAP API, Bulk API, and Streaming API), as well as knowledge of middleware solutions in the market and the ability to implement them for small and medium size projects (Boomi, Jitterbit, Skyvia, DB Amp, etc.)
Ability to create technical documentation
Excellent communication and time management
Proficiency with configuring lightning pages
Proficiency with APEX Coding and Visual Force page development is preferred, but not required
Ability to work with a project team of Developers, Administrators and Migration Specialists
Vice President, Professional Services
As the VP of Professional Services, you will lead a highly skilled and experienced technical professional services team. The group includes a variety of roles and skill sets including architects, consultants, developers and business analysts located in the US and offshore. You will provide…
Technical Leadership. As the most senior technologist in our Professional Services team, you will collaborate with the functional competencies to help us deliver timely, high-quality projects, built in responsible ways with an equity lens. Develop complementary methodologies/tools and techniques that accelerate and simplify deployments and result in predictable solution performance and stability. Lead the creation of a set of tools to support the deployment methodology. Engage with projects, as needed, to guide team members during the implementation of new product functionality and specialized customer needs. Be an escalation point for challenging implementation issues.
Personnel Management. Responsible for direct management oversight of the Professional Services Technical team. Structure the team’s size and roles to match business needs. Define the skills and responsibilities for each role and assess the skills of each team member. Build the team’s management leads. Manage the group’s project allocation, billable utilization across group and individuals. Provide individual coaching and feedback as needed. Identify the training needs of the team to support best practices and introduction of new product functionality.
Sales Support. Collaboratively engage with the OneTenth Sales team to work with prospects to provide best practice and solution design input.
Methodology Guidance. Develop the tools and processes to ensure high-quality outcomes across the variety of technologies used by OneTenth’s Technical Professional Services team members.
Requirements:
Leadership And Management Experience
Lead technical team for professional services for a Salesforce partner or have lead a technical team/practice/competency within a top tier System Integrator firm
Manage teams of multiple roles spanning the full configuration cycle e.g. Consultant, Developer, Quality Assurance
Manage offshore resource teams
Manage teams across multiple countries, time zones and cultural backgrounds
Methodology and Quality Oversight
Oversee quality throughout project lifecycle via process and tools
Define team structure and oversight management team
Coaching team members on client-facing interactions on solution design
Domain
Lead technical team in system integrator professional services team, lead professional services technical team within the Salesforce ecosystem, or similar experience
Ten+ years of relevant consulting or services experience, preferably within the Salesforce ecosystem
Experience working in the nonprofit sector
Technologies and Tools
Strong Salesforce and NPSP experience, and knowledge of the full Nonprofit Cloud suite of products
Design and configuration of automated, programmatic system integration / data exchange tools and techniques