As MISS continued to expand, their growth outpaced their technology infrastructure, which relied on separate systems for managing constituent relationships, membership applications, and program engagement. Key tasks, such as tracking member involvement, capturing program participation data, and generating membership reports, became time-consuming, with staff handling information stored across disparate platforms. Without a centralized system, MISS struggled to efficiently manage these vital operations, making it challenging to tell the full story of their impact and engage stakeholders meaningfully.

By automating manual processes and consolidating data in Salesforce, Chicago Lights reduced administrative burden, improved data accuracy, and saved valuable staff time. This allowed the organization to redirect resources towards program delivery and expansion.

Achieving this vision at scale requires a robust technical infrastructure that supports both internal staff and program participants. In early 2022, Firelight Media selected OneTenth as their Salesforce implementation partner to not only lay the foundation of CRM for the organization, but also provide training, guidance, and nonprofit best practices – setting Firelight Media  up for long-term success.

The lack of a centralized CRM prevented PTF from having a complete view of a constituent's engagement with the organization. Ultimately, staff wanted the ability to retrieve one constituent’s profile and be able to see what races they participated in, what products they purchased through the online store, whether they are an active scholar or part of the alumni community, and to what initiatives they donated to.

CfRN achieves their vision through policy support, training & capacity building, and direct finance. In order to achieve this ambitious vision at scale, CfRN needed to modernize its technology infrastructure, laying the foundation for digital transformation

The Clubhouse outgrew the features and functionality LGL could offer and wanted to ensure staff had access to cutting edge tools to support relationship building, fundraising efforts, and the grants management lifecycle. It became imperative to transition off of LGL and consolidate into one centralized database. By doing so, the organization would have one 360-degree view of their constituents, creating more opportunities for synergy between programs and development.

A priority for the NCF was to establish a scalable technology platform that would facilitate fundraising activities and the grant lifecycle. It would also provide visibility to available funding programs and allow potential grantees to request funding, track their application status, and manage disbursements.

In order to better manage relationships with the health care providers, health care facilities and others who partner to provide access to Agrace’s programs and services, it became essential to have a centralized database that provided a single view of each organization.

OneTenth Consulting is grateful for the opportunity to partner with The Hispanic Summer Program (HSP) for the implementation of their Salesforce CRM system, supporting their fundraising and program management needs.

AVLF and OneTenth worked collaboratively to configure Salesforce and migrate only the relevant data necessary to support their programs.

In 2019, Tutoring Chicago reached out to OneTenth Consulting to evaluate their current CRM system. This evaluation was designed to identify ways of optimizing their CRM usage and to look at alternative solutions that will better align with Tutoring Chicago’s future strategy.

Colorado Succeeds partnered with Salesforce.org and OneTenth Consulting to quickly get started with Salesforce and ensure implementation success.