By automating manual processes and consolidating data in Salesforce, Chicago Lights reduced administrative burden, improved data accuracy, and saved valuable staff time. This allowed the organization to redirect resources towards program delivery and expansion.
Read MoreAchieving this vision at scale requires a robust technical infrastructure that supports both internal staff and program participants. In early 2022, Firelight Media selected OneTenth as their Salesforce implementation partner to not only lay the foundation of CRM for the organization, but also provide training, guidance, and nonprofit best practices – setting Firelight Media up for long-term success.
Read MoreAs the organization grew, It became critical to consolidate these disparate systems into one centralized platform. By doing so, the organization would have one 360-degree view of their constituents and the ability to track engagement and build relationships, creating more opportunities for synergy between programs and development.
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