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Case Studies

Connecting Oceans and Opportunities: MISS Scales Impact with Salesforce

As MISS continued to expand, their growth outpaced their technology infrastructure, which relied on separate systems for managing constituent relationships, membership applications, and program engagement. Key tasks, such as tracking member involvement, capturing program participation data, and generating membership reports, became time-consuming, with staff handling information stored across disparate platforms. Without a centralized system, MISS struggled to efficiently manage these vital operations, making it challenging to tell the full story of their impact and engage stakeholders meaningfully.

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Strengthening Communities: Streamlined Operations and Amplified Impact with Salesforce

Recognizing the need for a more integrated approach, KAFSC partnered with OneTenth Consulting to implement a customized Salesforce solution that would consolidate their data, streamline operations, and provide a 360-degree view of their constituents. The implementation was carried out in stages, following OneTenth’s “crawl, walk, run” methodology, ensuring a thoughtful and strategic rollout

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Firelight Media - Fundraising and Program Management With Salesforce

Achieving this vision at scale requires a robust technical infrastructure that supports both internal staff and program participants. In early 2022, Firelight Media selected OneTenth as their Salesforce implementation partner to not only lay the foundation of CRM for the organization, but also provide training, guidance, and nonprofit best practices – setting Firelight Media  up for long-term success.

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Pat Tillman Foundation - Fundraising & Program Management With Salesforce

The lack of a centralized CRM prevented PTF from having a complete view of a constituent's engagement with the organization. Ultimately, staff wanted the ability to retrieve one constituent’s profile and be able to see what races they participated in, what products they purchased through the online store, whether they are an active scholar or part of the alumni community, and to what initiatives they donated to.

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The Clubhouse Network - Fundraising & Grants Management With Salesforce

The Clubhouse outgrew the features and functionality LGL could offer and wanted to ensure staff had access to cutting edge tools to support relationship building, fundraising efforts, and the grants management lifecycle. It became imperative to transition off of LGL and consolidate into one centralized database. By doing so, the organization would have one 360-degree view of their constituents, creating more opportunities for synergy between programs and development.

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California Environmental Justice Alliance - Fundraising & Grant Management With Salesforce

As CEJA’s program areas continued to grow and expand, it became imperative to evaluate the systems and technology in place to ensure it was evolving with their organizational needs. In 2019, CEJA reached out to OneTenth Consulting to implement a Constituent Relationship Management (CRM) system in an effort to cultivate stronger relationships with their constituents and increase operational efficiencies.

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Rubin Singh